Delete your account

We may verify account ownership

Before deleting cloud data, we may ask for reasonable information needed to confirm that the request relates to your account. This helps prevent unauthorized deletion of another player's account.

What will be deleted

After a valid deletion request is completed, we will delete or disassociate account-related information that is not required to be retained, which may include:

• Google/Firebase account linkage used by the App;
• cloud-synchronized Sudoku progress and supported saved-game data;
• achievements, statistics, streaks, event and Daily Challenge progress stored with the account;
• leaderboard display data associated with the deleted account, where applicable;
• other account-linked cloud information that is no longer required to provide the service.

Data that may be retained

Limited records may be retained when reasonably necessary for fraud prevention, security, duplicate-purchase prevention, payment reconciliation, accounting, or legal obligations. Where appropriate, direct account identifiers will be removed or replaced with a non-direct identifier.

Local data on your Android device

Deleting a cloud account does not necessarily remove local files already stored on your device. You can remove local App data through Android's app-storage settings or by uninstalling the App. Signing out by itself does not delete your cloud account.